SuperSeller

A Gorgias alternative for stores that want to sell in chat, not just close tickets

Gorgias is a helpdesk that added AI. SuperSeller is a sales-first AI assistant: it recommends products from your live catalog, answers policy questions, and never charges per AI resolution.

  • Pre-sale focus, not just ticket deflection: Helpdesk-first tools measure success in closed tickets. SuperSeller is measured in product conversations: it suggests items from your synced catalog with images, prices, and stock, and answers "which one should I buy?" questions that never become tickets at all.
  • No per-resolution AI fees: Gorgias bills its AI Agent per automated resolution on top of subscription tiers, which makes successful automation a growing cost line. SuperSeller includes AI answers in every flat monthly plan — 1,000 conversations from $29/month.
  • Runs anywhere, not only on the big platforms: SuperSeller embeds with one script tag on any site and ships dedicated WooCommerce and Shopify integrations for catalog sync. You do not need to re-platform your store to use it.
  • Multilingual European coverage: Automatic language detection and answers in 21 languages, including strong Serbian, Croatian, and other Balkan-language support with Cyrillic handling.
  • A live agent and a shared inbox, not just tickets: Helpdesk tools built around ticketing assume more than one person is handling conversations, and SuperSeller now covers that too. The AI can hand a chat to a live agent in the dashboard inbox in real time, with the full transcript and an AI-generated summary attached, limited to working hours you configure. A shared team inbox lets you invite teammates, assign conversations, and set owner or agent roles, with automatic notifications so nothing sits unanswered.
  • Related guides: Compare with Tidio, Compare with Intercom, Shopify AI chatbot, SuperSeller pricing

Language: English

Is SuperSeller a full helpdesk replacement for Gorgias?

No — and it does not try to be. SuperSeller replaces the AI chat and product-assistant layer. If you need multi-agent ticketing, macros, and social-channel inboxes, you can keep a lightweight helpdesk for that and let SuperSeller handle the storefront conversations that should never become tickets.

How does pricing compare to Gorgias?

SuperSeller uses flat monthly tiers by conversation volume (from $29/month for 1,000 conversations) with no per-resolution AI fees. Gorgias typically combines a ticket-volume subscription with separately billed AI Agent resolutions. Check both pricing pages for current numbers.

Does SuperSeller integrate with Shopify like Gorgias does?

Yes for the storefront side: the Shopify integration syncs your product catalog and installs the chat widget. SuperSeller does not manage Shopify order refunds or edits — it focuses on pre-sale and policy questions.